UP & UP Case Study

“What is Seen is What is Delivered” — The Transparent Journey of Mr. Neeraj Batra with Riverdale Aerovista

 Partner Profile

• Name: Mr. Neeraj Batra

• Company: Up & Up Real Estate

• Location: Aerocity, Mohali

• Background:
  Former BPCL Officer | MNC Food Brand Consultant (Pizza Hut, Domino’s, KFC) | Real Estate Consultant

Journey at a Glance

From Petroleum to Property with Purpose

After a successful public sector career with Bharat Petroleum, Mr. Neeraj Batra stepped into real estate with a singular goal — to bring the same transparency and trust he championed throughout his life.

“If I ever step into real estate, I’ll do it with honesty and clarity. That alone brings people back.”

Starting the Real Estate Journey

Mr. Batra’s transition to real estate was a planned move. Rooted in Haryana and professionally based in Mohali, he began exploring the local market through his own research.

His first encounter with Riverdale Aerovista during a self-conducted survey left a strong impact.

“My office is nearby, so I kept track of the best projects around. Riverdale stood out for how professionally the team guided me from day one.”

The supportive onboarding, combined with clear communication from the sales team, gave him the confidence to move forward.

Why He Chose Riverdale

1. Clear & Transparent Communication

Transparency is a pillar of Mr. Batra’s business ethics. He values Riverdale’s practice of open communication about project timelines and details.

“We always speak with clarity. That’s what Riverdale also stands for — showing exactly what is promised.”

2. Client-Centric Systems

From 30-day refund promises to free architect consultancy and on-time possession guarantees, Riverdale makes buying easy for clients.

“These policies aren’t just marketing points — they’re actual customer assurances, which very few builders offer.”

3. Builder Trust & Support

Mr. Batra shares a high regard for Mr. Sanjeev Jindal, who leads with heart and commitment.

“Mr. Jindal treats every CP like family. That emotional connect is rare in this industry.”

Professional Highlights

• 100% Walk-in & Referral-Based Business
  Mr. Batra doesn’t rely on paid promotions. His success is rooted in word of mouth and client satisfaction.

• Knowledge-Driven Selling
  He emphasizes studying project details — from layouts to amenities — to deliver true value to clients.

• Team Collaboration
  He acknowledges Mr. Harman and the Riverdale team for their professionalism and consistent support.

Growth-Oriented Suggestions

As a forward-thinking partner, Mr. Batra continuously suggests experience-driven improvements to elevate the customer journey.

“Today’s customer is informed. When they see preparation and thoughtfulness, they not only buy — they refer others too.”

Beyond Business — An Emotional Connection

“Riverdale isn’t just a brand I work with. It feels like family — because here, respect and professionalism walk together.”

If He Had to Sum It Up…

“What is seen is seen — and it must be worth seeing.”